London, UK · Open to opportunities

Kay Zhou · E-commerce, Creator & Social Commerce Marketer

Turning creator influence into commercial growth.

China · US · UK | Beauty, FMCG & DTC

I connect creator ecosystems, live commerce and marketplace operations to move brands from attention to accountable sales.

Kay Zhou celebrating her graduation at the University of Leeds
Kay ZhouOpen profile · a different frame ↗
7+Years in marketing
US$2.8MLargest annual budget managed · approx.
+151%Documented sales growth
5Full-funnel case studies
The record

Numbers from
documented work.

Schwarzkopf · Feb–May 2022

Actual campaign results. The full case adds exact period sales, content-spend efficiency and creator-tier detail from the supplied recap.

01 · Reach18.66m+

RedNote + Douyin impressions · Feb–May 2022.

02 · Engagement832,930+

Creator-programme interactions · Feb–May 2022.

03 · Engagement rate4.46%

Derived from documented impressions and engagements.

04 · Sales growth+151%

Tmall sales · Feb–May 2022 vs the same period in 2021.

Campaign funnel

Reach became measurable action.

18.66m+Impressions
832,930+Engagements · 4.46% derived rate
Content mix

96 documented pieces in the recorded campaign phase.

RedNote · 54Douyin · 42
Brand search +20%Category search −7%
Selected work

Five projects.
Different problems.

Enter the full portfolio ↗
English Moritek Instagram profile showing 92K followers and product content
01 / 05Moritek · China to global

Build a global beauty brand from 0→1.

International DTC, Instagram and TikTok foundations, supported by early creator outreach and content direction.

DTCInstagramTikTok
Explore the full case ↗
Schwarzkopf Professional Intensive Repair Hair Mask
SCHWARZKOPFPROFESSIONAL
02 / 05Schwarzkopf · Feb–May 2022

Turn creator content into search demand.

96 documented pieces delivered 18.66m+ impressions and 832,930+ engagements across RedNote and Douyin.

+151% sales · vs 2021+20% brand search
Explore the full case ↗
freeplus gentle cleansing products with an illustrative line chart
freeplusGENTLE CLEANSING · FULL-FUNNEL COMMERCE
03 / 05freeplus · Full-funnel commerce

Design one journey across three platforms.

Creator discovery, paid amplification, search capture and Tmall conversion planned as one measurable system.

DouyinRedNoteTmall
Explore the full case ↗
A person placing Persil detergent beside folded laundry in a sunlit home
PersilGERMAN HERITAGE · CHINA MARKET ENTRY
04 / 05Persil · China GTM

Translate global equity for China.

Audience architecture, product roles and channel strategy for the brand’s first China market-entry plan.

PositioningAudienceGTM
Explore the full case ↗
René Furterer hair and scalp-care products from the supplied campaign recap
05 / 05René Furterer · Dec 2025

Find the creators that make commerce efficient.

A one-month creator programme turned 37 partnerships and 45 assets into RMB 142.9K GMV at 2.11× overall paid ROI.

2.11× overall ROI4.15× peak creator ROI
Explore the full case ↗
Kay Zhou in her University of Leeds graduation gown
University of Leeds · MSc International Marketing Management
7+years
Who you would be working with

Commerce operator.
Global growth lens.

I work across the full e-commerce chain—from product selection, listing and launch to creator BD, live-room operations, marketplace optimisation and sales conversion.

Commerce channels
TikTok Shop · Tmall · eBay
Creator operations
Talent sourcing · BD · Seeding · Content briefs
Conversion
Live commerce · Store operations · Funnel optimisation
Market experience
China · US · UK
What I do

Six capabilities.
One commercial system.

I move between insight and execution, keeping the customer journey and the business outcome connected.

01

Live commerce operations

Livestream planning, room rhythm, product sequencing, host coordination and conversion review.

02

Creator & talent BD

Creator sourcing, outreach, negotiation, seeding, briefs and performance-led relationship management.

03

Social commerce conversion

Connecting TikTok, Douyin and RedNote content with store traffic, product education and sales.

04

Product-to-listing launch

Product selection, new-item setup, listing architecture, content assets and go-live coordination.

05

Marketplace operations

Hands-on channel operations across TikTok Shop, Tmall and eBay, from merchandising to optimisation.

06

Cross-market GTM

Translating proposition, content and commerce mechanics across China, US and UK audiences.

Field notes

Thinking behind
the work.

All notes ↗
Available for the next challenge

Let’s build growth
that travels.

Global growth, creator commerce or a China-to-global market challenge—bring me the problem that needs translating.